Terms of Sale

These terms apply when you browse or order desktop file sorters, document trays and paper organizers from FolioNesta. They summarise how product information, prices, orders, delivery, returns and support work.

Product information

Products are described using their listed specifications, including dimensions, materials and compartment counts where provided. Please check those figures against your own desk space and the paper sizes you store before ordering. Letter, legal and A4 sheets differ in size, and upright sorters and flat trays suit different habits. Check the individual listing for the dimensions and features that matter for your space. Papers, folders and stationery shown in a styled desk scene are not automatically included; refer to the listing for the items in the set.

Prices

All prices are shown in USD. Shipping to the United States and Canada is free with no minimum. Prices and availability may change, and the price shown at the time of ordering applies to that order.

Orders

An order is placed when you complete checkout using an available payment method. PayPal is planned but not currently connected, so it cannot be used at this time. Orders are processed in 1–3 business days. You may request cancellation before dispatch as described in Cancellation and Exchange Policy.

Delivery

Estimated transit is 3–6 business days within the US and 4–8 business days to Canada, following processing. Tracking is sent to the email address on your order. These estimates can be affected by weekends, holidays and circumstances outside our control. See Shipping Policy for details.

Returns

Return requests are accepted within 30 days of receipt for unused items in original packaging with accessories. Contact us first to confirm the return address. Change-of-mind return shipping is paid by the customer; we cover return shipping for wrong, damaged or defective items. Refunds are initiated within 5–10 business days after receipt and inspection, with posting time depending on your provider. See Returns and Refunds Policy.

Support

For questions about products, orders, delivery or payment, contact us at or . Our address is . Payment details are covered in Payment Policy, and information handling is described in Privacy Policy.